Delete Your Account

Delete Your Account in the App

If you are signed in, you can permanently delete your account by following Settings → Profile → Delete Account.

1. Open the OpenSpots app and sign in.
2. Open Settings.
3. Select Profile.
4. Select Delete Account.
5. Review the consequences of deletion.
6. Select YES, DELETE MY ACCOUNT.
7. Complete the final native confirmation by selecting DELETE ACCOUNT.

Recent authentication may be required before deletion can be completed. Following successful deletion, you will be signed out and returned to the Login screen.

Information Needed to Locate the Account

Please include:

• The email address associated with the OpenSpots account
• The account holder’s name, if applicable
• A clear statement requesting permanent account deletion

OpenSpots may request limited additional information or identity verification to protect the account from unauthorized deletion.

Never send your password or full payment-card number by email.

Before Your Account Can Be Deleted

Deletion may be blocked or delayed when the account has:

• An active parking session
• An upcoming reservation that must be completed or resolved
• A pending parking session
• A payment that is still processing
• An unpaid parking balance
• An unresolved transaction or security issue requiring verification

OpenSpots Support will provide instructions when an issue must be resolved before deletion can be completed. Support cannot bypass valid parking, payment, reservation, fraud-prevention, or security requirements.

What Account Deletion Means

• The OpenSpots account and profile information will be permanently deleted or de-identified when no longer reasonably needed.
• You will no longer be able to access parking history, reservations, saved vehicle information, or saved payment-method details through OpenSpots.
• Access to the deleted account cannot be restored.
• Account deletion cannot be undone.

Information OpenSpots May Retain

Limited information may be retained when reasonably necessary for:

• Transaction and payment records
• Tax and accounting obligations
• Chargebacks and billing disputes
• Fraud prevention
• Security investigations
• Establishing, exercising, or defending legal claims
• Parking-property operator obligations
• Compliance with applicable law

Retained information will be limited to what is reasonably necessary for the applicable purpose and will not remain available through the deleted account.

What Happens After a Request

OpenSpots may:

• Confirm receipt of the request
• Verify the requester’s identity
• Ask you to resolve an active session, reservation, processing payment, or unpaid balance
• Complete deletion as soon as reasonably practicable after applicable blockers are resolved
• Confirm when the deletion request has been completed

Need Help?

If you have questions about account deletion or cannot complete the process, contact OpenSpots Support at support@openspots.app.

Review the Privacy Policy and Terms of Service.

OpenSpots is provided by OpenSpots Technologies LLC.
Website: https://openspots.app
Support: support@openspots.app